FAQs

VR

Honsenn Has Rich Experience On Developing & Handling Headphone OEM ODM Orders. Here're Some Questions You May Need To Ask.

1, Q: What we can do?

1 ) We are leading manufacture of headsets for 10 years, with 30 professional engineers and 300 skillful workers.

2 )support small order

3 )Brand Global investment(Welcome to be our agents)


2, Q: Why choose us?

1 ) Average 20+years experienced R&D team

2 ) Capable and on-going cooperate with world famous brands & distributors

3 ) Fast prototyping and production to delivery

4 ) Environmental friendly materials that had been recycled and re-used. We're aware with environmental protection and ecological issues

5) App. developing capability to associate with headphones

6) Fashion styles with high quality in competitive price

7) Good after-sales services,24 hours stand by service. 


3, Q: Do sample orders available? 

Yes, we can support sample for quality testing. 


4, Q: When will the goods be shipped out normally?

Within 5 working days. If customized order, it depends on OEM requirement.


5, Q: Do OEM/ODM order acceptable?

Yes. If you have design of artwork for us.We can make new tooling moulds to produce your order. If you don't have artwork, we can discuss the details together and help you design the ID and find a way to make it better.


6, Q: What is the warranty?

We offer the warranty of 12 months for all products.


7, Q: What is the payment ?

Prefer T/T, L/C, Paypal, and other methods can be discussed.


8, Q: What certifications we have?

We have arranged all kinds of certifications that world wide markets required, iincuding but no limited to CE ,FCC, CEC, RCM RoHS, REACH, etc. Factory update yearly BSCI, ISO, and own many Design Patents.


9, Q: Can I order low MOQ to start with my business?

Yes, we can support low MOQ orders, but as manufacture proceedures remain the same to prepare and control materials, there will be extra fee accordingly. And unit price is higher then normal MOQ.


10.Do you have any product design patent?

Yes, most of the products from our factory are original and private designs,and for most of them, we applied the design patents.


11.Does your factory have the R & D team?

Yes, we have the R& D team for the original and creative new designs.Our team included, Graphics designer, 3D designer, Electronics engineer,

Acoustic engineer and more.In all, we are a team of more than 15 years experienced.


12.Do you have any product design pate nt?

Yes, most of the products from our factory are original and private designs,and for most of them, we applied the design patents.


13.What is your terms of payment ? 

Payment 30% T/T in advance , 70% T/T balance before shippment. Trade assurances, L/C, W/U also welcome. 


14.Do you offer warranty for the products? 

If there is any problem with our product, just contact us. Your problem will be solved within 24 hours. Our warranty is repairing within one year by the return of the product from our clients.


15.Is it OK to print my logo or FBA label on product? 

Welcome! With our professional OEM & ODM experience, we will produce OEM product and do FBA label for you.


16.who are we?

We are based in Guangdong, China, start from 2017,sell to North America(20.00%),Eastern Europe(8.00%),Southeast Asia(8.00%),Eastern Asia(8.00%),Western Europe(8.00%),Northern Europe(8.00%),Southern Europe(8.00%),Domestic Market(8.00%),South America(4.00%),Africa(4.00%),Oceania(4.00%),Mid East(4.00%),Central America(4.00%),South Asia(4.00%). There are total about 51-100 people in our office.


17.Can we put our logos or designs on your package?

Yes, you can. OEM and ODM service are welcome.


18.How do I place orders?

You can directly place Trade Assurance order on Alibaba or contact our salesperson.

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